Last updated: 18.07.2024

1. Introduction

This privacy policy explains how RESULTSCOLLECT LTD (“HomeTrendCrafts.com”, “we”, “us”, “our”) collects, uses, and shares information about you when you use our website https://www.hometrendcrafts.com/ and purchase products from us. RESULTSCOLLECT LTD is registered in Wales under company number 15530315, with its registered office at 85 Great Portland Street, London, England W1W 7LT.

2. Information We Collect

  • Personal Information: We collect personal information that you provide to us such as name, address, contact information, email address, and financial information (including credit card numbers, expiration dates, and security codes).
  • Usage and Log Information: We collect information related to your access and use of our website, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our website.

3. How We Use Your Information

  • To provide, maintain, and improve our services: Including to process transactions, manage your account, and provide you with customer service.
  • To communicate with you: We use your information to communicate with you about products, services, offers, promotions, and provide news and information we think will be of interest to you.
  • To monitor and analyze trends, usage, and activities in connection with our services and for marketing or advertising purposes.

4. Sharing Your Information

  • Third Parties: We may share your information with third parties that perform services for us, including payment processing, content or service fulfillment, or providing analytics services.
  • Compliance with Laws: We may disclose your information to a third party if (a) required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, (b) protect and defend our rights or property, or (c) act in urgent circumstances to protect the personal safety of users of the website or the public.

5. Your Rights and Choices

  • Access to Information: You have the right to request access to the personal information we hold about you.
  • Corrections: You can also request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
  • Opt-out of Marketing Communications: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activities over time and across different websites following your use of our website.

7. Data Security

We employ various security protocols to protect your personal information during purchases or interactions on our website. These measures include data encryption, strict access controls, and continuous security evaluations to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.

8. GDPR and Data Protection

We comply with the General Data Protection Regulation (GDPR) by implementing necessary technical and organizational measures to secure and maintain the confidentiality of your personal data. This includes conducting regular audits, training our staff, and adhering to key data protection principles.

9. Extra-EEA Transfers of Personal Data

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure these transfers comply with applicable data protection laws and implement safeguards, such as standard contractual clauses or other legal mechanisms, to protect your information.

10. Strong Customer Authentication (SCA)

We meet the Strong Customer Authentication (SCA) requirements to enhance the security of online transactions. SCA uses two or more verification elements (knowledge, possession, or inherence) to confirm our customers’ identities during the payment process, in line with PSD2 regulations.

11. PSD2 Requirements

We comply with the Payment Services Directive 2 (PSD2) regulations, which mandate the implementation of SCA for most online card transactions. This ensures that our customers complete a two-factor authentication process before finalizing a payment, thereby enhancing security.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date, and the updated version will be effective as soon as it is accessible.

13. Contact Us

If you have any questions about this privacy policy, please contact us at info@hometrendcrafts.com.

This privacy policy ensures that HomeTrendCrafts.com adheres to data protection laws and regulations, maintaining transparency and trust with our customers.

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