Thank you for choosing HomeTrendCrafts.com for your furniture needs. We are committed to delivering your furniture safely and efficiently. Below you will find detailed information regarding our delivery procedures and policies for shipments.

1. General Delivery Information

  • Delivery Areas: We deliver to locations across the UK and Worldwide. Please ensure your delivery address is correct at the time of ordering to avoid delays.
  • Delivery Times: Delivery times vary based on the destination:
    • UK Deliveries: Typically, deliveries within the UK are completed within 5-10 business days from the date of order confirmation.
    • Worldwide Deliveries: Deliveries to European destinations can take anywhere from 7-21 business days depending on the specific location.

2. Delivery Process

  • All orders are processed within 2-5 business days. Order processing includes checking, packing, and sending your orders to the address provided at checkout.
  • Expect regular notifications from our shipping partner, providing updates on the estimated delivery date and any schedule adjustments via email or text messages. You can use this information to track your delivery status.

3. Special Considerations

  • Large and Bulky Items: Some furniture items due to their size and weight have special delivery requirements. For such items, additional delivery time may be required.
  • Delivery Conditions: Deliveries are made to the ground floor entrance of your building. If you require delivery to another floor or specific room, please arrange this at the time of order if possible, as additional conditions or restrictions may apply.

4. Delivery Adjustments

  • Rescheduling: If you need to reschedule your delivery date or change the delivery address, please contact us as soon as possible. We will do our best to accommodate your needs, subject to the status of your order.

5. Failed Deliveries

  • Missed Deliveries: If a delivery attempt is unsuccessful due to the recipient not being available at the address provided, the order may be returned to our warehouse. We will contact you to discuss potential redelivery.
  • Unable to Deliver: If we are unable to deliver your order due to access issues or incorrect delivery information, we will contact you to resolve the issue.

6. Contact Us

If you have any questions or concerns regarding your delivery, please do not hesitate to contact us at info@hometrendcrafts.com

7. Changes to Delivery Policy

We reserve the right to modify this delivery policy at any time. Such changes will be effective immediately upon posting the revised policy on our website. It is your responsibility to review our delivery policy periodically to stay informed of any changes.

We strive to ensure that your order arrives in perfect condition and within the delivery timeframe. Thank you for trusting HomeTrendCrafts.com with your furniture purchases.